This website (https://clovedental.ca/) (the “Site”) is owned and operated by Dentistry Professional Corporation dba CLOVE DENTAL Family Dentistry (“we,” “our,” or “us”). By accessing or using the Site, you agree to be bound by these Terms & Conditions (“Terms”), our Privacy Policy, and any additional terms that may apply to specific services.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Site. Your continued use of the Site constitutes acceptance of the updated Terms.
Part I: SMS Messaging Terms & Compliance
Important: These SMS terms apply only to patients and website visitors who have explicitly opted in to receive text message communications from Dentistry Professional Corporation dba CLOVE DENTAL Family Dentistry .
1. Program Description
Dentistry Professional Corporation dba CLOVE DENTAL Family Dentistry ‘s SMS messaging program sends appointment confirmation and reminder messages to patients who have booked an appointment through our website at https://clovedental.ca/ or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in consent is collected through a dedicated checkbox on our web forms.
Messages sent under this program may include:
- Appointment booking confirmations
- Appointment reminders (24–48 hours before your visit)
- Rescheduling or cancellation notifications
- Follow-up care reminders
- Customer support communications
2. How to Cancel SMS Messages
You can cancel SMS messages at any time by replying STOP to any message you receive from us. Upon receiving your STOP message, we will send a one-time confirmation that you have been unsubscribed. You will not receive any further SMS messages from us unless you opt in again.
To re-enroll, sign up through our website or contact our office directly.
3. Help & Support
If you need assistance with the SMS program, reply HELP to any message, or contact us directly:
- Email: info@clovedental.ca
- Phone: [Phone Number]
- Website: https://clovedental.ca/
4. Carrier Liability
Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to network availability and your carrier’s terms of service.
5. Message & Data Rates
Message and data rates may apply. Message frequency varies based on your appointment schedule and service usage. Contact your wireless provider for questions about your text plan or data charges.
6. Supported Carriers
Our SMS program is compatible with all major Canadian and U.S. wireless carriers. Availability may vary by carrier and region.
7. Age Restriction
You must be 18 years of age or older to opt in to our SMS messaging program. Parents or legal guardians may manage SMS preferences on behalf of minor patients.
8. SMS Privacy
Your mobile number and SMS consent are collected and used solely in accordance with our Privacy Policy. We do not sell, rent, or share your mobile number with third parties for their marketing purposes.
We comply with all applicable regulations governing SMS communications, including the Telephone Consumer Protection Act (TCPA) and CTIA Messaging Principles and Best Practices.
Part II: General Terms of Use
9. Acceptance of Terms
By accessing the Site in any manner — whether automated or otherwise — you agree to be bound by these Terms. If you do not agree, please do not use the Site.
10. Nature of Information on This Site
The content on this Site is provided for general informational purposes only. Nothing on this Site constitutes professional dental or medical advice, diagnosis, or treatment. Always seek the advice of a qualified dentist or healthcare provider for any dental concerns. Do not disregard professional advice or delay seeking treatment because of information found on this Site.
11. Appointment Booking & Cancellation
Appointments requested through our website are subject to availability and confirmation by our team. We ask that you notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. Repeated late cancellations or no-shows may result in a cancellation fee at our discretion.
12. Payment Terms
Fees for dental services are due at the time of treatment unless other arrangements have been made in advance. We accept major credit cards, debit, and applicable insurance billing. Patients are responsible for any amounts not covered by their insurance plan.
Part III: Intellectual Property Rights
13. Our Content
All content on the Site — including text, graphics, logos, images, and software — is the property of Dentistry Professional Corporation dba CLOVE DENTAL Family Dentistry and/or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal, non-commercial use.
You may not copy, reproduce, distribute, modify, transmit, or exploit any content from this Site without our prior written consent, except that you may print or download one copy of individual pages for personal, non-commercial reference, provided all copyright and proprietary notices are preserved.
14. Your Content
If you submit reviews, comments, or other content to us, you represent that you own or have the right to share that content. By submitting content, you grant Dentistry Professional Corporation dba CLOVE DENTAL Family Dentistry a non-exclusive, royalty-free, perpetual license to use, display, and share that content in connection with our services and promotional activities, subject to our Privacy Policy.
Part IV: Disclaimers & Limitation of Liability
15. Website Disclaimer
The Site and all information, products, and services available through it are provided “as is” and “as available” without warranties of any kind, either express or implied. To the fullest extent permitted by law, Dentistry Professional Corporation dba CLOVE DENTAL Family Dentistry disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.
16. Third-Party Links
The Site may contain links to third-party websites (e.g., dental associations, insurance portals, research publications). These links are provided for convenience only. Dentistry Professional Corporation dba CLOVE DENTAL Family Dentistry does not endorse, control, or take responsibility for the content, privacy practices, or accuracy of any third-party sites. Your use of third-party sites is at your own risk.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Dentistry Professional Corporation dba CLOVE DENTAL Family Dentistry and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of — or inability to use — the Site or our services.
18. Indemnification
You agree to indemnify and hold harmless Dentistry Professional Corporation dba CLOVE DENTAL Family Dentistry , its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from your: (a) use of the Site; (b) violation of these Terms; or (c) violation of any applicable law or third-party right.
Part V: Account Registration & Online Booking
19. Account Accuracy
If you create an account or submit a booking form, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any login credentials and for all activity conducted under your account. Notify us immediately at info@clovedental.ca if you suspect unauthorized access.
20. Termination
We reserve the right to suspend or terminate your access to the Site, without notice, if we determine that you have violated these Terms, engaged in fraudulent activity, or behaved in a manner that is harmful to our patients, staff, or practice. Upon termination, you must cease all use of the Site.
Part VI: Governing Law & Dispute Resolution
21. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
22. Dispute Resolution
Any dispute arising under these Terms shall first be addressed through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in Ontario, Canada, in accordance with applicable arbitration rules. Nothing in this clause prevents either party from seeking injunctive or other equitable relief from a court of competent jurisdiction where necessary.
Part VII: Changes to These Terms
23. Updates
We may update these Terms from time to time. The latest version will always be posted on our Site with the current effective date. By continuing to use the Site after any updates, you accept the revised Terms. We encourage you to review this page periodically.
Contact Us
For questions about these Terms, please contact:
Clove Dental
Website: https://clovedental.ca/
Email: info@clovedental.ca
phone: +1 416-221-7468
Address: 1110 Sheppard Ave E Unit # 210, North York, ON M2K 2W2, Canada